Data deletion
How to request deletion of your account and content.
Requesting deletion
Email help@fitpocket.fitness from your registered address with subject: Privacy request. You can also use the in-app support flow or, when signed in on mobile, the account deletion request screen. We’ll review verified requests and process account or data deletion where applicable.
Timing
FitPocket aims to respond to verified privacy rights requests within a reasonable period and according to applicable law. Manual review may be required, and deletion is not instant.
Subscriptions
If you have an active subscription, please manage or cancel it through the FitPocket mobile app or the app-store account used for purchase. Apple App Store or Google Play may retain account, payment, subscription, invoice, refund, cancellation, and transaction records under their own practices.
Export
If you’d like access to or an export of applicable data before deletion, mention it in your request or use the mobile data export request screen when available. Export requests may require verification and manual review.
Limitations
Deletion may be subject to legal, security, backup, fraud-prevention, dispute, accounting, or operational limitations. Backups may retain data for a limited period until overwritten or expired.